Legal

Terms & Conditions

Last updated September 4, 2026

These terms apply to this website and to junk removal, cleanout and light demolition services provided by Junkin' It (“Junkin' It,” “we,” “us”). By requesting service you agree to them.

1. Quotes and pricing

• Prices shown on this website are based on how much of our trailer your load fills. The trailer holds 10 cubic yards — 7 ft wide by 10 ft long with 4 ft walls. Prices are estimates, not final contracts.
• A price given over the phone, by text or from a photo is an estimate. Photos help, but they cannot show everything.
• We confirm a firm, flat price on site before we load anything. If the load is bigger, heavier or harder to reach than what we were shown, the on-site price may differ from the estimate.
• If you do not accept the on-site price, we leave and you owe nothing.
• Heavy or dense material — concrete, brick, dirt, roofing shingles, tile — is priced by weight rather than volume and is quoted separately.
• Extra charges may apply for long carries, multiple flights of stairs, disassembly, appliance refrigerant recovery, mattress or tire disposal fees, or items requiring special handling. We will tell you before we start.

2. Scheduling and arrival windows

• Our normal hours are Monday through Saturday, 7am to 6pm.
• Booking a day and window through this website is a request. Your appointment is not confirmed until we confirm it by text, call or email.
• We give arrival windows, not exact times. Traffic, weather, dump lines and the job before yours can shift the schedule. We will text you if we are running late.
• We will text you before the crew heads to your address.
• If we cannot reach the property, cannot get access, or nobody is available to authorize the work and price, we may have to reschedule.

3. Cancellations and rescheduling

Call or text (678) 707-5196 as early as you can. There is no cancellation fee for standard residential jobs cancelled before our crew is dispatched. For large commercial jobs, demolition, or jobs requiring dedicated equipment or extra crew, cancellation terms will be set out in your written estimate.

4. What we cannot take

We can take almost anything, as long as it is non-hazardous. Regulations and the receiving facilities prevent us from hauling certain material, including but not limited to:

• Hazardous waste, chemicals, solvents, pesticides, paint thinner and pool chemicals
• Asbestos and material suspected of containing asbestos
• Medical, biological or infectious waste, and sharps
• Gasoline, oil, propane tanks, batteries and other flammables or explosives
• Wet paint (dried latex paint is usually fine — ask us)
• Animal waste, carcasses and material contaminated by sewage
• Anything the receiving facility refuses

If we discover prohibited material inside a load after we have quoted, we may leave that material behind and adjust the price for the rest. If prohibited material creates a cleanup or disposal cost for us, you are responsible for that cost.

5. Access, property and damage

• You confirm that you own the items or have permission to have them removed, and that you have the authority to allow us onto the property.
• You agree to give us safe, legal access to the items and a reasonable place to park the truck.
• We do the lifting, and we take care. Even so, moving large items through finished space carries some risk. We are not responsible for pre-existing damage, normal wear at contact points such as doorframes and stair edges, or damage that cannot reasonably be avoided given the size of the item and the space it has to pass through. Tell us before we start if you are worried about a specific surface.
• If we damage something through our own negligence, tell us within 3 days with photos so we can make it right.

6. Removal is final

Loads are compacted, donated, recycled or disposed of quickly, often the same day. Once an item is on the truck we cannot get it back. Please check the load before we leave, and pull out anything you want to keep — especially documents, keys, jewelry, cash and hard drives. We are not responsible for items you asked us to remove.

7. Donation and recycling

We donate and recycle whatever a partner will accept. We cannot guarantee that any specific item will be donated rather than disposed of, and we cannot provide a tax valuation for donated goods. Where a charity issues a receipt, we will pass it along if you ask.

8. Payment

Payment is due when the job is done unless we have agreed to other terms in writing. We accept all major credit and debit cards, contactless tap-to-pay including Apple Pay and other digital wallets, and cash. Commercial and property management work can be invoiced. Financing through Wisetack is available on jobs over $500, subject to Wisetack’s own approval and terms — we are not the lender. Overdue commercial balances may accrue interest at the maximum rate allowed by Georgia law, and you agree to pay reasonable collection costs.

9. Licensing and insurance

We are licensed and insured for the work we advertise. We are not licensed engineers or contractors. Our demolition work is limited to non-structural, light demolition such as sheds, decks, fencing, hot tubs and interior tear-out that does not affect a load-bearing element. We do not perform asbestos or lead abatement, and we do not pull permits on your behalf unless we agree to in writing.

10. Limitation of liability

To the fullest extent permitted by Georgia law, our total liability for any claim relating to a job is limited to the amount you paid us for that job. We are not liable for indirect, incidental or consequential damages, including lost profits or the sentimental value of removed items.

11. Website content

The text, images, logo and design on this site belong to Junkin' It. Service area lists, response times and prices are current as of the date above and may change. Nothing on this site is a binding offer until we confirm it.

12. Text messages

By checking the SMS opt-in box on our quote form, you give Junkin’ It prior express consent to send you text messages at the number you provided. The box is optional and never pre-checked, and consent is not a condition of purchasing any goods or services.

• What we send: informational messages — estimates and quotes, appointment and job confirmations and reminders, crew arrival and work order status updates, invoices, payment reminders and receipts, and answers to your questions — and promotional messages such as seasonal offers, service reminders, new service announcements, and requests for a review or referral.
• Frequency: message frequency varies by job activity and by promotion.
• Cost: message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
• Opting out: reply STOP to any message to unsubscribe at any time. Reply HELP for help, or call (678) 707-5196.
• Eligibility: you must be at least 18 and the account holder or authorized user of the phone number you give us.
• Your number stays with us. We never share or sell mobile opt-in data or consent to third parties, and we do not message purchased or rented lead lists.

How we store and handle that consent is described in our Privacy Policy.

13. Photographs and video

We may take photographs and video while we work, for two reasons: to show our work publicly (our website, Facebook, Instagram, Google Business Profile, Nextdoor and similar) and to keep an internal record of the job — what was on site, what we loaded, and the condition of the area when we left.

You choose, and one word stops it. Tell us when you book, mention it to the crew when they arrive, or call or email us any time — there are three levels and you may change your answer at any point, including while our crew is on site:

• Permitted. We may photograph and film the work and use those images publicly and internally.
• Permitted with faces obscured. Same as above, except we blur or crop any recognizable face, and any person or pet you point out, before anything is published.
• Not permitted. We do not photograph or film your property at all. We may still record a written description of the load for our records.

Your choice does not affect your price, your arrival window, or how we do the job. If you tell us nothing, we treat the job as permitted with faces obscured, and we will still stop the moment you ask. To set a level in advance, note it in the details box on the quote form, or call (678) 707-5196.

Whatever you choose, we do not publish your name, street address, house or unit number, visible mail or documents, license plates, alarm or keypad codes, or anything else that would identify you or your household. We do not sell images to third parties, and we do not use images in paid advertising that names or locates you.

Where we use an image publicly, you grant us a non-exclusive, royalty-free license to do so. You can withdraw it: email Kevin@GetJunkinIt.com or call (678) 707-5196 and we will remove the content from every channel we control, promptly and without argument. We cannot control copies that other people have already saved or reshared.

If the property is a rental, an HOA-governed unit, a workplace, or otherwise not yours to grant access to, please confirm that whoever does control it is comfortable before you give us permission. Our crews will not photograph or film inside occupied bedrooms or bathrooms, will not film anyone who has asked them not to, and will not photograph minors.

14. Governing law

These terms are governed by the laws of the State of Georgia. Any dispute will be brought in the state or federal courts located in Fulton County, Georgia.

15. Contact us

Junkin' It
Sandy Springs, Georgia
Phone: (678) 707-5196
Email: Kevin@GetJunkinIt.com

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